SellSafe is a mandatory social responsibility training program designed to help retail cannabis staff understand what their responsibilities are to their customers. The program also helps workers understand what Alberta’s cannabis laws and AGLC’s policies are so they can follow them. These rules are in place to help protect people working in the cannabis industry, their property, their customers and the public from cannabis-related harms.
Licensed retail cannabis store staff must have SellSafe certification prior to applying to AGLC to be a Qualified Cannabis Worker.
What are the benefits of having a SellSafe certificate?
The SellSafe program is a mandatory certification program designed to help licensed retail cannabis store staff understand how to sell legal cannabis responsibly.
SellSafe will help staff understand what their responsibilities are to their customers. The program also helps workers understand what Alberta’s cannabis laws and AGLC’s policies are so they can follow them.
SellSafe does not authorize retail cannabis workers to give medical advice. Customers who ask for help or information to use legal recreational cannabis for medical purposes should be referred to their doctor or other medical professional.
Who has to be SellSafe-certified?
SellSafe certification is mandatory for the following full- and part-time staff:
- Licensed premises owners who are responsible for directly managing a retail cannabis store;
- Licensed premises managers, supervisors, retailers, and cashiers;
- Security staff (directly employed or contracted by the licensee); and
- Direct supervisors of employees of a company contracted to provide security.
Sellsafe certification is also mandatory for managers, supervisors and all employees of a cannabis representative involved in the marketing, promotion and sales of a cannabis supplier’s products.
SellSafe certification is not required for staff working full-time or part-time as cleaning staff in licensed premises.