The healthcare industry, especially hospitals, need specialized security services that can tackle the unique security challenges that the industry faces, unlike other sectors where a regular security service is enough. And while picking the right healthcare security service provider for your hospital, you need to ensure that you choose the best one to ensure the maximum safety of your employees, patients, and the hospital premises. Here are some of the things you must consider.
Training and Skill Set
As mentioned above, the healthcare security service staff need to have specialized skill sets to work with a hospital. These skills go beyond just the protection of patients and staff, but also include keeping the medicines secure, and the medical information of your patients safe. They should also be proficient in using the Hospital Incident Command System (HICS) and acquainted with colour coded emergency responses. Additionally, they must be trained to manage a crowd in case of a public emergency, along with knowing how to evacuate patients during a fire hazard.
Employee Screening Procedures
The security personnel working at your hospital will have access to sensitive and expensive equipment, along with the highly confidential data of your patients. Hence, it is crucial that you only let the most trustworthy personnel work at your premise. One of the ways of ensuring that is inquiring about a security service provider’s screening process for its employees. If the process does not satisfy you, you should look at other options.
Reputation and Experience
Another important aspect you should consider is the security service provider’s experience and reputation. Lack of experience can lead to major disasters during an emergency. Hence, to verify their expertise, you should look at their portfolio, and you can also ask them for some references. If they fail to meet your expectations, then you should move on. Compromising on the security of your patients is not worth it.
The security service provider must have a suitable insurance cover that can protect both you and your patients in case things go wrong during an emergency. If the service provider lacks any insurance or has a subpar insurance cover, then you should look for other options. Lack of insurance coverage can end up costing you thousands of dollars in the future if something goes wrong.
Adaptability to Your Requirements
You might have the best security service provider, but if they do not match your requirements, then they may fail to keep your hospital safe and secure. Hence, you must always consider their adaptability to your conditions and evaluate how willing they are to adapt to your needs.
Hire Central Protection, the best healthcare security service provider in Alberta. We employ highly trained and skilled security guards that are both customer and safety-oriented. For more details, contact us now.